222bd Privacy Policy

Last Revised: January 2025

1. Introduction and Purpose

222bd is an online gaming platform that provides slots, live casino, sports betting, and other gaming services to users in Bangladesh. We believe every user should have full control over their personal information. The main purpose of this policy is to inform our members — what information is collected, why it is collected, how long it is kept, and with whom it may be shared.

This policy is connected to 222bd's Terms and Conditions, and together both documents define our legal relationship with our members. In the event of any conflict, the Terms and Conditions will take precedence.

2. Information We Collect

2.1 Information Provided at Registration

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — only members aged 21 and above may create an account)
• Email address and mobile number
• Password (stored in hashed form — never readable in plain text)
• Preferred currency: Bangladeshi Taka (৳)

2.2 Identity Verification Information (KYC)

To ensure secure payment processing and account protection, we may request any one of the following documents as part of the identity verification (KYC) process:

• National Identity Card (NID)
• Relevant pages of a passport
• Driving licence

Withdrawals may be held until KYC verification is complete. This information is shared with third parties only for identity verification purposes, and only to the extent necessary.

2.3 Transaction Information

During deposits and withdrawals, we record information associated with the payment method (such as a bKash or Nagad transaction reference). Full financial account numbers or PINs are never stored on our servers.

2.4 Technical and Usage Information

Certain information is collected automatically while you use the site:

• IP address and device type
• Browser and operating system information
• Session duration and navigation patterns
• Cookie and local storage data

3. Purposes for Using Information

Collected information is used only for the following purposes:

1. Creating, verifying, and managing accounts
2. Processing deposits, withdrawals, and bonuses
3. Ensuring platform security and preventing fraud
4. Providing member support via 24/7 live chat and email
5. Sending bonus and promotional offers where applicable
6. Improving our site and service quality
7. Monitoring responsible gaming and identifying unusual playing patterns

We never sell your information to advertisers or unrelated third parties.

4. Sharing of Information

222bd may share user information with third parties in the following limited circumstances:

4.1 Payment Processing Partners

Payment service providers such as bKash, Nagad, Rocket, and bank transfer services receive only the minimum information needed to complete a transaction. These organisations have their own privacy policies and are legally bound to protect the information.

4.2 Identity Verification Services

Limited information may be shared with trusted identity verification providers to complete the KYC process. This sharing is for a specific purpose only and on a one-time basis.

4.3 Legal Obligations

If a court, government authority, or legal process orders information to be provided, 222bd is required to comply with that order. Where possible, we will try to notify the member in advance.

4.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may also form part of the transfer. In such circumstances, we will give members advance notice.

5. Cookies and Tracking Technologies

222bd uses cookies on the site to improve the user experience and to monitor site performance. There are three types of cookies:

• Essential cookies: Required for login sessions, balance display, and security — disabling these will prevent the site from working correctly.
• Functional cookies: Used to remember your preferred language, game filters, and interface settings.
• Analytics cookies: Used to understand which sections of the site are most used — these contain no personal identifying information.

You can disable non-essential cookies from your browser settings, though some features may then become limited.

6. Data Security Measures

To protect user information, we apply industry-standard technical and organisational measures:

• All data transmission is secured through SSL encryption
• Passwords are never stored in plain text; strong hashing algorithms are used
• Access to sensitive databases is strictly controlled and logged
• Regular security audits and vulnerability assessments are conducted
• Internal staff are given access to personal information only where necessary

However, no data transmission over the internet is 100% secure. We are committed to the highest level of protection, but complete security cannot be guaranteed by anyone.

7. Data Retention Period

222bd retains user information for defined periods:

• Active accounts: information is retained for as long as the account remains active
• Closed accounts: certain information required for legal and financial records may be retained for a set period after an account is closed
• Transaction records: retained for an extended period in view of the possibility of financial disputes
• Marketing data: once a member withdraws consent, use of their information for marketing purposes stops immediately

8. Member Rights

Every 222bd member has the following rights over their own information:

1. Right to access: Upon request, we will inform you of what information we hold about you.
2. Right to correction: You may request that incorrect or outdated information be corrected.
3. Right to deletion: You may request to close your account and have your information deleted, though some information may need to be retained due to legal obligations.
4. Right to object to processing: You may object to your information being used for marketing purposes.
5. Right to data portability: You may request your account data in a readable format.

To exercise any of the above rights, follow the guidance provided in our Responsible Gaming section or contact our 24/7 live chat directly.

9. Minors and Age Verification

222bd strictly refrains from providing services to anyone under the age of 21 (for users aged 21+). Age verification is carried out at registration and again later if required. If a user is identified as being under 21, their account will be suspended immediately and the necessary steps will be taken.

We request that if you become aware of a minor using our platform, please notify the support team immediately. For more details, please visit our About Us page.

10. Third-Party Sites and Services

Game software providers such as Pragmatic Play, PG Soft, JILI, and Evolution deliver their content on the 222bd platform. These providers operate under their own privacy policies, and no personal information of our users is shared directly with them — only the session tokens required for game functionality are used.

11. Changes to the Privacy Policy

222bd reserves the right to update this privacy policy as needed. If significant changes are made, we will notify members via their registered email or through a notice when they next access the platform. Continued use of the platform after any changes will be treated as acceptance of the updated policy.

The history of policy changes can be tracked by checking the "Last Revised" date at the top of this page.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• 24/7 Live Chat: contact us directly from any page on the site
• Email: [email protected]

Our support team is always ready to respond in both Bengali and English. For general questions, our FAQ section may provide a quick answer.